Excellence in IT Solutions
With over 25 years in the industry, CapCom stands proud as a hands-on, dedicated IT services provider. We’re all about offering personalized solutions, whether networking or hardware support. Our passion is to be the catalyst that smooths the digital side of your operations, facilitating an optimized workflow. Our expertise extends to managing complex networking systems and implementing robust security protocols. We’ve got your back from establishing wireless systems in your office to tackling disaster recovery or managing antivirus setups. Our staunch commitment to quality, speed, and customization sets us apart in a field of ‘standard solution’ providers, gearing you up for success. Find comfort in our experience and the quality of service we consistently deliver.
Whatever your industry or scale, we’re here to provide top-tier, compliant, and cutting-edge IT solutions that work for you.
OUR SERVICES
Help Desk Support
At CapCom, we pride ourselves on responsive, effective, comprehensive help desk support. Our approach is based on swift response times and hands-on problem-solving. Our help desk is the heart of our daily routine, handling everything from password reset to diagnosing hardware and software issues. Equipped with extensive industry knowledge and a dedication to service excellence, we ensure you never feel left in the dark. With a philosophy rooted in personalized attention, we ensure that each call we field is treated with the highest level of professionalism, competency, and care. Our help desk does more than just solve problems; we contribute to creating a smoother, more efficient workflow for your business. At CapCom, we’re more than just your IT support; we’re a trusted partner invested in your success.
PC and Server Repair
At CapCom, we realize how essential your computers and servers are to your operations. That’s why we offer reliable and efficient PC and server repair services. When hardware failures occur or your systems start behaving unexpectedly, our expert technicians roll up their sleeves to get your technology back on track. We operate with the understanding that not all issues require the same approach. Sometimes, resolving a problem may mean on-site repair. At other times, we may need to bring the faulty hardware back to our offices for part replacements or comprehensive rebuilds. In all scenarios, our commitment remains to minimize your downtime and ensure the smooth functioning of your systems. Trust in our experience and capability to deliver exceptional PC and server repair services every single time.
Wireless Solutions
CapCom is committed to providing robust wireless solutions in an era where digital connectivity is paramount. We specialize in creating and managing secure, efficient wireless networks that fit seamlessly into your operational model. From installing access points across your premises to ensuring these points connect flawlessly to your network’s infrastructure, we’ve got it covered. Be it installing systems overhead or mounting them onto walls based on the layout of your office or the location of your cabling—we do it all. We understand that your wireless connection needs to be secure, reliable, and easy to maintain to support your daily operations. With CapCom, you can expect a wireless solution tailored to your business needs, delivering uninterrupted, high-speed connectivity. We enable your team to work efficiently and securely, no matter where they are on your premises.
HIPAA Compliance
Ensuring HIPAA compliance within your digital infrastructure is necessary for today’s health-centric industries. CapCom has spent over two decades navigating the intricacies of health record privacy and security. We have a profound grasp of the requirements specified by HIPAA and have developed effective strategies to assist our clients in achieving and maintaining compliance. Our experience spans designing systems that meet specific industry standards and working hand-in-hand with software vendors to develop robust yet compliant systems. We don’t take HIPAA compliance lightly. We understand that protecting sensitive health information from threats requires a multi-layered approach. From system design to perimeter security, backups, and disaster recovery, every solution we propose is considered with HIPAA compliance in mind. With CapCom, HIPAA compliance is not an afterthought, and it’s at the core of what we do.
Backup Recovery Solutions
CapCom understands the crucial value of your data and the need to secure it against unforeseen calamities. Our multi-tiered backup and disaster recovery solutions offer full-spectrum coverage against data loss scenarios, providing the much-needed safety net. With our backup solutions, we ensure incremental data storage almost hourly, allowing a fast and complete data recovery at any given time. Leveraging innovative strategies and leading-edge solutions such as cloud servers, we provide an inbuilt disaster recovery system that allows businesses to continue operations without interruption, even in the event of substantial hardware failures. Our backup recovery solutions are designed to provide maximum data security while ensuring minimum downtime. With CapCom by your side, you can rest assured that all your valuable data is secured and easily retrievable whenever needed.
Microsoft 365 Solutions
As an accredited Microsoft partner, CapCom offers comprehensive Microsoft 365 solutions to empower your business operations. Our team of certified experts is equipped to integrate Microsoft’s productivity suite seamlessly into your existing systems, promising enhanced efficiency and collaboration for your team. Whether it’s deploying SharePoint for efficient document management, configuring Teams for interconnected communication, or setting up Outlook for streamlined mail flows, we’ve got you covered. Our Microsoft 365 solutions offer a strategic blend of usability, scalability, and security tailored to align perfectly with your unique business requirements. Harness the full power of Microsoft’s cloud-based productivity tools with CapCom’s expert support, and elevate your business operations to new levels of effectiveness. We care for the tech, so you can focus on what matters most – your business.
Android and iOS support
In the modern workspace, mobile devices are indispensable tools for enhancing productivity and connectivity. However, when technical issues arise, you need swift, expert assistance to get back on track. At CapCom, we offer extensive Android and iOS support services to keep your mobile devices running optimally. Our experienced teams are adept in diagnosing and resolving a wide range of issues you might encounter on these platforms, ensuring your operations are not hindered. From app-related glitches to system-level problems, we can handle it all. Furthermore, our support extends to aligning mobile devices with your office network systems for seamless integration and superior functionality. Trust CapCom to provide you with the most reliable, comprehensive, and responsive Android and iOS support designed to keep your business running smoothly.
Microsoft Azure Cloud Server Solutions
CapCom is your partner in harnessing the power of cloud technology through Microsoft Azure Cloud Server Solutions. Our Microsoft Azure solutions provide secure, accessible, and efficient digital infrastructure, removing the need for physical servers on-site. This enables seamless connectivity and efficient data management while maintaining top-notch security protocols. As Microsoft Certified Partners, we leverage Azure’s innovative technology to offer dynamic server solutions tailored to your needs. Regardless of your organization’s size or sector, we build scalable, robust, and secure cloud server infrastructure that perfectly aligns with your tactical and strategic goals. With CapCom and Microsoft Azure, step into the future of data management, enjoy uninterrupted connectivity, and experience data accessibility like never before. Trust in our expertise to transition your business towards a more flexible, scalable, and secure digital framework powered by cloud tech.
Antivirus Deployment and Management
In an increasingly digital world, cybersecurity is non-negotiable. At CapCom, we understand the critical importance of robust antivirus solutions. We deploy and manage industry-standard antivirus protocols that create a digital fortress for your operations. Our expertise extends to handling evolving threats and ensuring your systems are always shielded from harmful intrusions. Moreover, we offer remote management through our cloud portal, allowing us to upkeep your antivirus solutions from any location, making us both flexible and omnipresent in our protective efforts. But our job doesn’t stop at deployment – we continuously monitor your systems to counteract any potential threats while minimizing system impact. Trust CapCom’s antivirus deployment and management for essential defenses that guard your work by preventing, detecting, and removing malicious software, giving you the peace of mind to focus on what you do best: running your business.
Antispam Solutions
CapCom recognizes the potential harm spam can bring to your business operations; hence we offer advanced antispam solutions tailored to your needs. Our solutions aim to significantly reduce the volume of unwanted mail, protecting your systems from the threats that spam emails commonly carry with them. By employing advanced filtering technologies, we spot and quarantine potential spam, shielding your inbox and ensuring smooth communication flow. Our priority is safeguarding your productivity and cybersecurity. Leveraging decades of experience, we configure antispam solutions that protect against harmful attachments, malicious links, and phishing attempts, providing a more secure email experience. With CapCom, you can redirect the time and focus lost on spam to your business performance. Trust us to keep your digital communications safe and spam-free.
Network Printer Management
Managing multiple users on a standard office printer can often become taxing. At CapCom, our network printer management service ensures efficient, streamlined operations. Providing a centralized solution, we handle anytime access, maintenance, and troubleshooting related to network printers. With our assistance, you can control who gets access to what and when, even across large user groups. We understand the need for precision and promptness, and thus we execute our responsibilities with detailed attention, catering to any scale of demand. Whether configuring multiple printing points or ensuring hassle-free communication between your devices, our team of experts competently handles it all. This means less worry about hardware hiccups or user errors and more focus on your core business operations. Trust CapCom to simplify your printing network and keep your workflow disruption-free.
VPN and Interconnectivity Solutions
In the modern world where remote working, cross-site collaborations, and inter-office connections are the norm, CapCom offers state-of-the-art VPN and Interconnectivity Solutions. We facilitate seamless and secure connections, enabling you to work from anywhere and maintain strong collaboration across multiple locations. Whether it’s connecting your remote team to the office environment or linking multiple sites to function as a unified team, we make it possible. Our adept adaptation of firewall appliances and advanced routers ensures the utmost security while providing easy accessibility. We care for your complex networking needs, ensuring your team is always connected, your data remains secure, and your operations continue uninterrupted, regardless of physical location. With CapCom, embrace the flexibility of remote working with the assurance of safe, dependable connectivity.
Work from Home Solutions
In the modern era of work flexibility, CapCom is right at the forefront, offering enhanced remote work solutions. The shift to working from home, fast-tracked by unexpected global events, has become an integral part of many businesses, and we are fully equipped to facilitate this transition. Whether you need to provide your team with secure remote access to company resources or require pro-grade systems that seamlessly replicate the in-office digital environment, CapCom is your trusted solution provider. We focus on balancing security, connectivity, and productivity, all while ensuring a user-friendly experience. Trust us to bridge the physical divide and maintain your team’s workflow integrity and data security while they work from home. No matter where you are, with CapCom, you’re always connected and secure.